Support / 支持与联系

If you hit a crash, network failure, permission issue, quota problem, or want to report product feedback, contact us here.

如果你在花卷中遇到闪退、联网失败、权限异常、额度问题或功能建议，可以通过以下方式联系我们。

1. Please include / 建议附带

• Your device model and iOS version.
• Your app version and whether it is a TestFlight or App Store build.
• The time of the issue, reproduction steps, and screenshots.
• If the issue is model- or quota-related, include the provider and the exact error message.
• 设备型号与 iOS 版本。
• App 版本号，以及是否来自 TestFlight / 商店构建。
• 问题发生时间、复现步骤和截图。
• 如果是模型或额度问题，附上 Provider 与错误提示。

2. Common categories / 常见问题方向

• Permissions: location, microphone, speech recognition, photos, notifications, calendar, or reminders.
• Networking: upstream unavailable, slow response, or free quota exhausted.
• Features: widgets, Live Activities, geofence reminders, speech playback, or tool execution failures.
• 权限问题：定位、麦克风、语音识别、照片、通知、日历或提醒事项未授予。
• 联网问题：接口不可达、响应慢或免费额度耗尽。
• 功能问题：小组件、实时活动、地理围栏、语音播报或工具执行异常。